I wanted to thank everyone for attending the RE/MAX Town Centre 10th Anniversary Luncheon on July 2.  At this event, we did a “roll back in time” as well as launch RE/MAX Town Centre into cyberspace by unveiling our new features, benefits, 5 lead programs, innovative technology as well as our own Collaborative Network called Office 365. I wanted to briefly recap the main topics and ask for your feedback on the items discussed as well as Chris Smiths presentation on technology and social media.

Headlines included:

RE-INVENT    The Transformation: Creating a Culture….Designing a Brand within a Brand
RE-DESIGN    The Alignment with The W HOTEL chain….The New Look; Awarded The GOLDEN BRICK AWARD
RE-IGNITE      GLOBAL AGENT launches….. New Technology…New Marketing…New Ways….”RE/Define Status Quo”

Ancillary Services:

·       We are the very first office in the entire United States to partner up TD Bank as our in-house mortgage company.

·       We have form a joint venture with National Insurance Solutions to provide our customers with all of their insurance needs. Our agents will have the opportunity to purchase a stock in Northstar Insurance Services –RTC, LLC (our company) which has partnered with NIS. As a stockholder, you will receive dividends from all policies written as well as renewals each year as long as you are with our company as use their Insurance services.

·       Our partnership with Barry Miller and The Closing Agent, Inc is celebrating our 10 yr anniversary as our Title Company of choice.  Barry and his team have been very instrumental in providing our agents with seamless and stress-free closings as well as free legal advice. For those of you who have stock in Northstar Closing Services, in honor of the 10 yr partnership, you will be awarded a 3 for 1 stock split.  If you wish to purchase stock in either or both of the Insurance Company and Title Company partnerships, the stock cost is $50 and I will be able to glad to explain the details to you. Note: You must utilize their services in order to buy / keep your stock.

·       One Smart Mover will provide moving co-ordination services at Free of Charge to you and your clients.


An Upgrade:  www.FloridaDreamLiving.com  ….. Florida’s Most Fashionable Address

Search residential and properties for sale or for rent, view our featured communities and condominiums, apply on line to lease the property of choice, or click to read about what’s going on around the globe. Locating one of our highly trained home specialist is simple. Click on their name or picture to view the agents profile page along with their featured listing, biography, contact information and a link to their current property listings on MLS. A Click to Call feature will instantly connect you to the agent via your smart phone without having to dial the number. Our One-Stop-Site resource center called Anything& Everything provides information and links to services like:

Whatever|Whenever – Concierge-On-Demand

Global Agent- RE/MAX Town Centre’s Collaborative Network (Office 365)

One Smart Mover – taking the hassles out of moving.

The Closing Agent – Title and Closing Services

National Insurance Solutions – Insurance quotes

TD Bank Mortgage Services-Apply ON LINE

MHM Home Staging

Schools-Link to School Information

View area restaurant menus, prices and reviews

Locate home and personal services in the neighborhood.

Purchase movies and event tickets

Home Valuation and Mortgage Calculator

Videos, Pictures and Virtual Tours of the property & the neighborhood

View Our Communities

News and Events



Launch of GLOBAL AGENT……“What is a Global Agent?”

·       A 3 day structured Orientation on everything you will need to achieve optimum levels of success

·       Exclusive:  Co-List your properties in Canada, South Florida and Tennessee at no extra cost.

·       www.Global.Remax.com ….a website like no other, 88 countries in 30 languages & currency

·       The all new SUCCESS Education Series – Powered by RE/MAX Town Centre

·       Master-Minds and Legal Updates


OFFICE 365…… RE/MAX Town Centre’s Collaborative Network ….exclusive for our agents.

Features:   Your Contacts                                Office Forms                          Our Builder List   

                       Floor Time Schedule            Notes from Master-Minds            Press Releases/News

           Global Agent Guide         How to use office equipment       Logos/Forms/Templates

                       Freq visited websites                 How to use MLS                     History of RE/MAX

                       Conference Rm Calendar       Community Chat Room     Training/Videos/Webinars

                       News Feed (like Facebook)    Share your latest listing    Mobile Version for iPhone

                       SkyDrive-personal storage in the cloud           Chris Smith technology presentation


STAR-Leads –  Our 4 new proprietary lead programs:

·       Internet leads from our website utilizing Google ad words, pay per clicks etc

·       Marketing to our previous clients (past 4 years)

·       BUY vs RENT campaign to high end renters  (utilize FHA financing)

·       The Macy’s Bridal Registry Campaign – 1860 leads so far !


Our lead coordinator will contact the leads, investigate their needs and distribute to the agents.  She will follow up with all parties every 2 weeks.  BONUS:  The buyers will receive a RE/MAX Town Centre Hotel/Restaurant Card valued at $500.  After you close 3 properties through the STAR Lead program, you too will receive a $500 Hotel /Restaurant Card


Other RE/MAX Town Centre Lead Programs:

·       We are in the process of becoming a USAA certified office for Military Relocation

·       Our 10th Anniversary Newsletter – A 16 page upscale publication that was mailed to 12,000 residents close to each of our offices

BOA/FNME/Citibank approved short sale program- powered by RE/MAX International


New RE/MAX Town Centre Technology:

·       DotLoop – we’ve gone paperless! If you use DotLoop, we will electronically transfer your commission into your bank account within 3 days (provided your file is complete and in compliance).  If you close your sale with The Closing Agent, Inc., we will transfer it in 2 days instead of 3 !

·       On-Line Luxury Magazine (leads generator) – featuring RE/MAX Town Centre, published by our agent Chris Stern

·       Registration Kiosk – Electronic sign in for walk-in-customers

·       E-FAX – a dedicated fax number that goes direct to your email


RE/MAX Town Centre Social Media:

·       www.Facebook.com/RemaxTownCentre

·       www.YouTube.com/user/RemaxTownCentreFL

·       www.Twitter.com/RemaxTownCentre

·       www.linkedin.com/company/512141?trk=tyah


New RE/MAX websites:

·       www.remax.com

·       www.remaxCollection.com

·       www.remaxCommercial.com


The RISING STAR Foundation – In 2013, Charlie Orden started this foundation to provide scholarships to talented individuals who have the passion to launch a career in the real estate industry.  Candidates must meet the foundation requirements and present their application & business plan to the Board of Directors for consideration.


 Looking Through The Front Windshield

One thing in common with all great companies; they create WOW impressions, a memorable experience and a well satisfied consumer.  Today, it is harder than ever to achieve this kind of results, but the entire RE/MAX Town Centre Organization continues to strive for excellence.

The business philosophy and creativity of The Disney Company, Starbuck Coffee and the W Hotel organization was the benchmark for the re-branding efforts of RE/MAX Town Centre, the remodel of our flagship office, the design of our new website and our updated creative marketing material. Basically, after 10 years, it was time to RE/INVENT ourselves….New Look…New Technology…New Marketing…New Ways. The real estate industry has changed, and as entrepreneurs, we must RE-IGNITE, RE-DESIGN & RE-ALLIGN ourselves, always looking to improve and position ourselves for the years ahead.

The new RE/MAX Town Centre launched new marketing tag lines,  “ A World Class Leader In Global Real Estate”  and  “EXPERIENCE COUNTS…….RESULTS DEFINE US”.  Both of these tag lines will be used as well as our new logo design.

A Clear Vision

This year we are we are celebrating what we have as a team….a team of seasoned professionals; and to be part of an organization that is home grown, and although not perfect…. one that I am very proud of.  Our organization is very fortunate to have the most powerful aircraft in the world flying us through this economic storm, and that aircraft is called RE/MAX.

We are an elite team of “World Class” Realtors with the “drive to succeed and the conviction to get there first”.  The real estate industry is being redefined as RE/MAX Town Centre sets the stage for the new standards of performance. I am very proud to say that over the 10 yrs, RE/MAX Town Centre has become The City’s Most Celebrated Real Estate Company. 

As you can see I have been a very busy Broker working sometimes as late as 4 am!  Someone told me that I am relentless ….never giving up even when I was faced with the US economic tsunami. With all of this, I personally wish to thank each and every one of you individually for sticking with me over the recent 5 years.  It has been a challenging time for all of us and I am truly honored to be your Broker, Leader, Mentor and the Visionary-Founder of RE/MAX Town Centre.